TWR Framing eNewsletter , Vol 2, Issue 3
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Customer SAtisfaction
Like most business terms, the words customer satisfaction are often only nebulas ideas that are scrutinized when challenges arise. However, at TWR we consistently take stock of our level of service and our overall performance. We are proud to share the results of our 2006 Customer Satisfaction survey. Thank you to all of our affiliates and partners, clients and team members for your dedicated professional approach to the framing process!
Quality Assurance

Value Engineering Update
In an effort to continue to separate TWR from the competition and bring value to our clients, we have developed a list of framing related products that when specified will help TWR bring value to your bottom line.

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> CLICK ON PDF TO DOWNLOAD VALUE
ENGINEERING FLYER

logos

TWR Updated Employee Directory
Operations Manager
Kristi Brandel ext. 165

Project Coordinator

Marlene Martinez   ext. 129
 
Estimating Assistant
Josh Hawkins    ext 152
Jason Stratton    ext 182

Project Manager
Robert Wellman   ext. 176

Accounting

Kimberly Wright   ext. 132
Toni Gordon   ext. 168
Jodi De Cew   ext. 139
 

New Projects

new projects

TWR has partnered with Lennar Homes of California, Urban and Orange County divisions, in the construction of the Central Park West project in Irvine. These 3 and 4-story condominium buildings consist of two
podium and three slab-on-grade projects being built almost concurrently. This is a great example of the different types of product that TWR is capable of framing for our clients.
Look for upcoming information regarding the 890-unit Enclave apartment project in Costa Mesa by Western National Contractors.

Little Elvis Makes the News

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REPRINT from the IRVINE World News, JUNE 14th. Ask Us Anything: What's up with the stick man?
The stick figure is the brand logo for general construction framer TWR Entertprises Inc. If you look closely, you'll see a hammer in the figure's raised hand. Suppliers often put the logo on their products as a goodwill gesture to the company, President Tom Rhodes said. People in the construction industry recognize the logo, even though it doesn't list the company's name, Rhodes said. TWR gives away stickers of the stick man at industry events, and he's even been known to end up on car bumpers, he added. The company has unofficially nicknamed the figure, which was first drawn on a napkin 15-18 years ago, its "Little Elvis."